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Shop information

Returns &
refunds.

How to return something you bought from the 7th Boston Swineshead Scout shop, and how your refund is paid.

7th Boston Swineshead Scout Group

Changed your mind? That’s fine.

You have 14 days from collecting a shop item to return it for a full refund. Returning something costs nothing.

14 days to return

You can return any shop item within 14 days of collecting it, for any reason, as long as it is unused and in the condition you received it.

Collected at meetings

Shop orders are not posted. They are handed out at section meetings, so there is no delivery charge.

How to return an item

Bring the item to a section meeting and hand it to a leader, or contact the group to arrange another time. There is no charge to return anything.

Your refund

You will get back the full price you paid, to the payment method you used, within 14 days of the item being handed back.

Faulty or wrong items

If an item is faulty, damaged or not what you ordered, tell us and we will replace or refund it. This policy does not affect your statutory rights.

Event bookings, subs and fees

This policy covers shop items only. Event bookings follow the cancellation information shown when you book; for subs or joining fees, please contact the group.

Further information

National policy and local questions.

Contact the group

If your question relates to this local website, a parent account, booking or information held by the group, please contact us directly.

Contact 7th Boston Swineshead →
Policy information

Need help or
have a question?

Contact the group if you need this information in another format or want to ask how a policy applies to a local account, booking or activity.

Contact the group →
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Come and meet the team7th Boston SwinesheadSwineshead, Lincolnshire
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07516 460574
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