14 days to return
You can return any shop item within 14 days of collecting it, for any reason, as long as it is unused and in the condition you received it.
Tell us a little about your child and we will be in touch about coming along. First visits are relaxed and there is no commitment.
How to return something you bought from the 7th Boston Swineshead Scout shop, and how your refund is paid.
You have 14 days from collecting a shop item to return it for a full refund. Returning something costs nothing.
You can return any shop item within 14 days of collecting it, for any reason, as long as it is unused and in the condition you received it.
Shop orders are not posted. They are handed out at section meetings, so there is no delivery charge.
Bring the item to a section meeting and hand it to a leader, or contact the group to arrange another time. There is no charge to return anything.
You will get back the full price you paid, to the payment method you used, within 14 days of the item being handed back.
If an item is faulty, damaged or not what you ordered, tell us and we will replace or refund it. This policy does not affect your statutory rights.
This policy covers shop items only. Event bookings follow the cancellation information shown when you book; for subs or joining fees, please contact the group.
UK law sets out the minimum rights you have when you buy something online. This policy meets or goes beyond them.
Read the UK rules on returns and refunds →If your question relates to this local website, a parent account, booking or information held by the group, please contact us directly.
Contact 7th Boston Swineshead →Contact the group if you need this information in another format or want to ask how a policy applies to a local account, booking or activity.
Contact the group →
You don't need to have been a Scout or know every outdoor skill. Bring your enthusiasm and we'll provide the training, support and a role that fits your life.